Everything you need to manage reservations
A comprehensive suite of tools designed to streamline your booking operations
Smart Calendar
Intuitive calendar interface with drag-and-drop booking, real-time availability, and multiple view modes for hourly and overnight reservations. Custom views let you focus on what matters most. Switch between hourly and overnight views seamlessly, create custom resource views to filter by location or type, and use zoom controls to see the big picture or focus on specific time slots. All changes sync instantly across your team with real-time updates.
Customer Management
Track customer information, booking history, and preferences. Build lasting relationships with comprehensive customer profiles, notes, and communication history. View complete booking history at a glance, add internal notes for special requests or preferences, track communication history including SMS and email interactions, and quickly search customers by name, email, or phone number. Customer profiles automatically update with each booking.
Integrated Payments
Accept payments seamlessly with Stripe integration. Process deposits, full payments, refunds, gift cards, and saved payment methods all in one place. Authorize cards for future charges, process partial or full refunds with detailed transaction history, accept multiple payment methods including cash, card, and gift cards in a single transaction, and securely store customer payment methods for faster checkout. All transactions are PCI-compliant and securely processed.
Analytics & Reports
Track revenue, service performance, customer trends, and employee productivity. Generate detailed tax reports and gain insights to grow your business. View revenue by service, resource, employee, or time period, analyze customer booking patterns and identify your most valuable customers, track employee performance and assignment rates, generate tax-ready reports with detailed transaction breakdowns, and export data for further analysis in spreadsheet applications.
SMS Notifications
Keep customers informed with automated SMS reminders and confirmations via Twilio integration. Reduce no-shows automatically and maintain compliance with opt-in management. Send automated booking confirmations, customizable reminder messages before appointments, cancellation notices, and manual messages directly from customer profiles. Full opt-in/opt-out management ensures TCPA and CASL compliance, with automatic handling of STOP requests.
Shareable Booking Links
Create public booking pages for your customers. Share direct links to specific time slots and let customers book online 24/7 with customizable booking forms. Each business gets a unique URL slug for easy sharing, pre-select specific services or resources via URL parameters, embed booking widgets on your website, and accept bookings 24/7 without manual intervention. Customers can see real-time availability and book instantly with secure payment processing.
Resource & Service Management
Manage unlimited resources and services with flexible pricing models. Support for hourly, daily, fixed, and ticketed pricing with resource-specific overrides and time-based pricing rules. Create services with multiple duration options, set up ticketed services with capacity limits and ticket types, apply different pricing for peak hours, weekends, or special dates, and override pricing for specific resources. Set buffer times between bookings for cleanup and preparation.
Team & Employee Management
Assign employees to bookings, manage schedules with templates, and handle time-off requests. Role-based access control ensures the right people have the right permissions. Create schedule templates for recurring weekly schedules, assign employees to specific bookings or let customers request preferred staff, manage time-off requests with approval workflows, view employee schedules and availability, and control access with roles: owner, admin, manager, and employee. Employees can view their own schedules and request time off without accessing sensitive business data.
Gift Cards
Create and manage gift cards with bulk generation support. Track balances, activate or deactivate cards, and accept gift card payments seamlessly. Generate individual or bulk gift cards with custom denominations, track initial and remaining balances for each card, accept gift card payments as full or partial payment alongside other methods, deactivate lost or stolen cards instantly, and view complete transaction history for each gift card. Perfect for promotions, rewards programs, and holiday sales.
Resource Status Tracking
Track resource status with custom definitions and automated status changes based on booking events. Visual indicators help your team stay organized. Create custom status definitions like "Clean", "Dirty", "In Maintenance", or "Available" with color coding, automatically change resource status when bookings are completed or cancelled, view status history to track changes over time, and see status at a glance in the calendar view. Set up rules to automatically update resource status based on booking status changes.
Block Time Management
Block out time slots for maintenance, private events, or unavailable periods. Prevent double bookings and keep your calendar accurate. Block specific time ranges for any resource with optional notes explaining the reason, prevent bookings during blocked periods automatically, view all blocked times in your calendar with clear visual indicators, and easily remove or modify blocks as needed. Perfect for scheduled maintenance, private events, staff training, or any time a resource needs to be unavailable.
Real-Time Updates
Server-Sent Events keep all users synchronized in real-time. See changes instantly across all devices without refreshing. When one team member creates, modifies, or cancels a booking, everyone sees the update immediately. No page refreshes needed, no conflicts from simultaneous edits, and no confusion about current availability. Perfect for busy teams where multiple staff members are managing bookings simultaneously. Changes sync across desktop, tablet, and mobile devices instantly.
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